frequently asked questions:

What is Digital Main Street?

Digital Main Street is a program and service that helps main street businesses achieve digital transformation. The program is built around an online learning platform, structured training programs, and our Digital Service Squad, a team of highly trained recent graduates who help main street businesses grow and manage their business through the adoption of digital tools and technology.

Digital Main Street was created by the Toronto Association of Business Improvement Areas (TABIA) with direct support from the City of Toronto. Digital Main Street - NY is the first U.S. partner! Digital Main Street is also supported by a group of strategic corporate sponsors, including Google, MasterCard, Microsoft and Shopify.

How can Digital Main Street help me?

By joining Digital Main Street and completing the onboarding process, you receive a free Digital Assessment and recommended to-do list that identifies technologies and tools that can help your business meet their digital goals. Along with this, you also receive exclusive discounts from all digital vendors as part of the DMS community.

Along with the Digital Assessment, you also have the opportunity to work with our highly trained team of recent graduates and students – the Digital Service Squad. The Digital Service Squad can work with you in your store to activate free and easy to use tools, while also providing recommendations for other technologies. To learn more, please visit the Digital Service Squad page.

The Digital Main Street Academy is a collection of events, how to guides, and tools you can access to help you with your Digital Transformation. Please visit our events page to see upcoming events.

Is there a cost associated with Digital Main Street?

There is absolutely no cost to join Digital Main Street and receive your free Digital Assessment. If you choose to activate a tool or service from one of our partners or vendors, then there may be a cost associated with this activation. But often there is a special price or free trial period for businesses using Digital Main Street.

How can I get in touch with Digital Main Street?

For general inquiries, please email and someone will respond to you within 48 hours.

Stay connected with us on social media as well:

• twitter.com/digital_mainst

• facebook.com/DigitalMainStreet-NY

• www.instagram.com/DigitalMainStreet

Can I trust the vendors on Digital Main Street?

All vendors onboarded to the Digital Main Street platform are vetted before being added to the directory, and able to help you achieve your businesses digital goals.

Digital Main Street does not however, vouch for any of their work in terms of quality, price or any other part. Our vendor directory exists solely to connect main street businesses to local vendors that operate in the space they are searching for. Any connection with a vendor from the directory is done at the sole discretion of the business owner. 

If you have any issues with a vendor, please contact us directly at info@digitalmainstreet-ny.com